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基于类别调节的品牌信任对产品涉入影响分析(3)

时间:2013-09-06 10:40来源:核心期刊网 作者:李徳辉 点击:
以品质信息为核心的营销内容和大众口碑传播或第三方发布的渗透方式能显著影响消费者的产品涉入行为,同时产品体验式营销则是在主动挑战消费者品牌品质信任的情况下影响其产品涉入行为,需要克服的不仅是消费者对未

  以品质信息为核心的营销内容和大众口碑传播或第三方发布的渗透方式能显著影响消费者的产品涉入行为,同时产品体验式营销则是在主动挑战消费者品牌品质信任的情况下影响其产品涉入行为,需要克服的不仅是消费者对未知信息的恐惧,还有已知信息是否安全的顾虑。品牌品质信任对易耗品产品涉入具有较大的影响,进一步说明产品特征对消费者心理和行为的影响。以电脑和服饰为例,电脑消费的各个环节都有较大的风险,消费者更加慎重,思维方式侧重于以理性为核心;服饰的购买频率较高,冲动式消费比较常见,思维方式侧重于以感性为核心。因此,易耗品消费者中对品牌品质的依赖程度比较大。感性决策周期较短而且黏性较大。耐用品营销考虑将以品牌品质为核心的感性因素融入到推广活动中,不仅可以迅速建立以品牌品质为核心的情感联系,而且可以缩短消费决策周期。

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